Ordering & Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay for a smooth checkout.
Can I modify my order after placing it?
Once an order is placed, we start processing it immediately, so modifications are limited. Please contact us ASAP and we’ll do our best to help.
Do you offer bulk or wholesale orders?
Yes! For bulk/custom orders, please contact us directly for a quote.
Shipping & Delivery
How long does shipping take?
Standard shipping usually takes 2-6 business days within Canada. International shipping may take longer.
Do you offer tracking?
Absolutely! Once your order ships, you’ll receive a tracking number via email.
Can I change my shipping address after ordering?
We can update the address only if the order hasn’t shipped yet. Contact us immediately to request changes.
Products & Customization
Can I customize a hoodie with my own design?
Yes! Upload your design during checkout and we’ll bring it to life.
What sizes are available?
Our hoodies range from XS to XL. Please check our sizing guide for accurate measurements.
Are the prints durable?
Yes! We use high-quality printing techniques to ensure your design lasts through washes and wears.
Returns & Exchanges
Can I return or exchange a hoodie?
We accept returns/exchanges for defective items or incorrect orders within 14 days. Customized items cannot be returned unless there’s a quality issue.
How do I request a return?
Contact our support team with your order number and reason, and we’ll guide you through the process.
Care & Maintenance
How do I wash my hoodie?
Turn it inside out and machine wash cold. Avoid bleach and tumble dry on low to preserve the print.
Still Have Questions?
Can’t find what you’re looking for? Drop us a message and our team will get back to you as soon as possible. We’re here to help!